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The TIAS Experience of Mike Burgers
The speaker is Mike Burgers. Following his Executive MBA at TIAS, his employer, Moba Groep, designed a new position just for him: Head of Customer Care & Digitization. In this role, Mike is guiding the transformation of their service organization. More information about the EMBA: https://www.tias.edu/en/courses/mba/detail/executive-master-of-business-administration
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