Minnie Singh-Murphy, Nexus Fellow (Post Experience) and AI Strategy Lead at UNSW Business School, explains the M.E.L.D. model: Mindset, Experimentation, Leadership, and Digital – as a framework for embedding AI capabilities across organisations. She explains how fostering these principles enables teams to build integrated human AI skills that enhance customer value and organisational performance. Minnie highlights how leaders can cultivate an adaptive mindset, encourage experimentation, and align digital transformation with strategic leadership to drive meaningful AI integration. This session is part of the AGSM 2025 Professional Forum, where leaders and experts examined how organisations can apply AI strategically, balance innovation with responsibility, and shape the future of ethical AI leadership. Learn more about the Professional Forum here: https://www.unsw.edu.au/news/2025/07/what-if-a-little-failure-is-the-key-to-ai-success